This error is from the HP Support Assistant.
It's possible that the Assistant is in trouble for some reason.
Sometimes the error is due to corruption.
You can try to troubleshoot it.
OR
Go to this link to download and install the latest HP Support Assistant for your computer. Reinstall the Support Assistant - see if the error goes away.
To install or re-install HP Support Assistant on your computer:
1. Download the appropriate ".exe" file to your PC by clicking the link below.
2. Run the downloaded file and follow the onscreen instructions.
(Support for both 32-bit and 64-bit platforms)
1. Download the appropriate ".exe" file to your PC by clicking the link below.
2. Run the downloaded file and follow the onscreen instructions.
(Support for both 32-bit and 64-bit platforms)
If HPSA (HP Support Assistant) continues to give you trouble, you can go to
Control Panel -> Programs and Features -> Uninstall HPSA and just leave it off of your computer entirely.
NOTE that if you do remove the program you will not
get automatic HP updates and other benefits from the program. So make sure to reinstall it.